Know Your Rights
A person has a right to be given a copy of their personal data, as retained by us.
A person has a right to have their personal data corrected if inaccurate, or erased if they wish.
At Dunamaise Arts Centre, we take our security responsibilities seriously, employing the most appropriate physical and technical measures, which are regularly reviewed.
Your data is only useful to us if it is accurate, complete and up-to-date. To this end, you will always be given the choice to update or unsubscribe to any contact from us.
We do not hold more data than is necessary for the purpose for which we have collected it. Dunamaise Arts Centre will regularly review all data supplied/obtained and delete that which is not relevant, or which is no longer necessary.
Data should not be held for longer than is necessary for the purpose(s) for which they were obtained. Our data is primarily for updates, communication about events and ticket allocation purposes.
Card details are asked for at each transaction, even if you are a regular customer. These details are not stored in your data account at Dunamaise.
Data belonging to customers who have not used our services for a period of more than seven years have been safely deleted as of the date of release of this updated Policy. Customers wishing to renew their relationship with us after this period are most welcome to return and opt-in to our services again.
Any concerns or complaints relating to your Data Protection should be made by email, addressed to the Data Controller, our venue Director Michelle de Forge, at firstname.lastname@example.org
Telephone to 057 86 63355
Emails to email@example.com
Online Use of Services
Like many companies, we collect information that your browser sends whenever you visit our website. This Log Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use a third party service such as Google Analytics that collect, monitor and analyse this for marketing purposes. In all cases, use of such services will be GDPR compliant.
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Our website creates a cookie when you first register online. Cookies are sent to your browser from a website and stored on your computer's hard-drive. Our cookie will store some basic information, which helps us to identify if you have visited the site before. This will allow us to provide you with personalised content or present you with product and service information based on your previous behaviour on the site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
How to disable cookies:
If you do not want a cookie to be created on your PC, your web browser will let you disable cookies or you can use a 3rd party browser plugin.
Please bear in mind that some personalised services on websites, may not be available if you choose to disable cookies. You can find out more about cookies on www.cookiecentral.com
In the event of releasing personal data to a third party (other than persons acting as our agents) this disclosure, referred to here, will be fully transparent to you. Dunamaise Arts Centre has a strict third party policy. We do NOT share your personal data with third parties that operate for purposes beyond your relationship with our services. The only exceptions to third party disclosure are the following:
- Ticketsolve to process ticket bookings.
- Google Analytics of traffic to our website.
- Realex who process your debit/credit card transactions.
- Mailchimp, who provide our email updates platform.
- Sendmode, who provide our SMS updates platform.
- Mochua Print and Design, who manage our seasonal brochure postal mail-outs.
- Netsupport and Webcore Cloud Ltd. who manage our computer software security.
These companies and their support directly relate to our operational purposes and are relevant to providing our services. In all cases we have established to date, that these companies are compliant with current Data Protection Policy.
A general exception to this rule is where the disclosure is required by law. In this scenario Dunamaise Arts Centre will comply in all aspects of the law and seek legal advice where necessary.